I’M JUST LIKE:
Today, some lady came up to myself and the other host and decided to critique our restaurant, which is part of a huge international chain btw, for absolutely no reason. We offered to get a manager but she didn’t want to talk to a manager (who is the person who could actually change something..but) she wanted to talk to us.
1). No comment cards “Well, ma’am we try to be as green as we can, so we do all of that electronically”
"Oh, well I don’t want to have to go on the internet to do that"
2). “Why are you selling tropical drinks? You’re not a tropical restaurant.”
"We actually offer a variety of drinks. Plus we have seasonal cocktails for the summer right now.”
"But you’re not a tropical restaurant. Plus the other drinks you have you just stole and renamed." Yeah, in case you can’t tell we have a theme here. That’s how we became popular. We theme the drinks. Also I’m pretty sure that’s the weirdest thing anyone has complained about. And this conversation proceeded for way longer than it should have.
3.) “Also, you’re menu is very standard. Burgers? Potato Skins? I can get that anywhere”
"We’re an American Themed restaurant. So we serve American food."
"Yeah but you should switch it up" Jesus, lady we are American themed.